Senior Systems Administrator
3 weeks ago
Jovian Concepts, Inc is seeking a highly skilled Systems Administrator to support the implementation, troubleshooting and maintenance of Information Technology (IT) systems.
The ideal candidate will have the following capabilities:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
- Support the design of systems, mission architecture and associated hardware
- Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
- Analyze and resolve complex problems associated with server hardware, applications and software integration.
- Strong Linux experience and Strong Windows experience
Requirements:
- An active and current TS/SCI Clearance with a Poly required. No CCA's will be accepted at this time.
- 15 years of experience as a SA in programs and contracts of similar scope, type, and complexity are required.
- Bachelor's degree in a technical discipline from an accredited college or university is required.
- 5 years of additional SA experience may be substituted for a bachelor's degree.
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