Barista - Coffee Connoisseur

4 weeks ago

Carmel, Indiana, United States Pyramid Global Hospitality Full time
About Us

At Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

In addition, we're committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you're just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Job Summary

This position contributes to Marriott Renaissance Hotel success by providing legendary customer service to all customers. As a Barista, you'll start the day for our guests by providing prompt service, quality beverages, and products, and maintaining a clean and comfortable environment.

Key Responsibilities:

  • Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
  • Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Maintains a clean and organized workspace so that partners can locate resources and product as needed.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
  • Maintains regular and punctual attendance.

Qualifications

Required Knowledge, Skills, and Abilities:

  • Ability to learn quickly.
  • Ability to understand and carry out oral and written instructions and request clarification when needed.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

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