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Travel Agent I

2 months ago

Fort Lauderdale, Florida, United States The Auto Club Group Full time
Job Title: Travel Agent I

Are you passionate about delivering exceptional customer experiences and driving sales growth? We're seeking a highly motivated and results-driven Travel Agent I to join our team at The Auto Club Group.

About the Role:

As a Travel Agent I, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings. You will establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat Travel bookings.

Key Responsibilities:
  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services
  • Prepare complex and/or large-scale domestic and international travel packages
  • Complete reservations and advise clients regarding documentation requirements
  • Makes necessary travel arrangements (i.e., reservations, collect money, and process documents)
  • Receive and champion customer concerns through to resolution
  • Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system
  • Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
What We Offer:

We offer a competitive compensation package, including a base salary of $15 per hour, unlimited commissions, monthly booking bonuses, quarterly new hire on-pace bonuses, and a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) match, paid parental leave, paid time off, and more.

Requirements:

To be successful in this role, you will need:

  • 1-year business-to-consumer sales experience
  • Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads
  • Advanced consultative selling techniques utilizing thorough product knowledge
  • Strong phone sales and prospecting skills
  • Excellent verbal and written communication skills combined with strong customer focus
  • Ambition, motivation, and drive
  • Excellent listening skills and ability to understand customer needs
  • Ability to proactively grow a personal book of business and repeat clients
Why Join Our Team?

The Auto Club Group is a leading provider of membership, travel, insurance, and financial services to over 14 million members and customers across 14 states and 2 U.S. territories. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development. Join our team and be part of something bigger