Service Leader

3 hours ago


New Castle, Pennsylvania, United States Chipotle Mexican Grill Full time
Service Leader Job Description

At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.

The Service Leader plays a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well trained and provides good customer service.

Key Responsibilities:

  • Maintain a clean, organized line with properly functioning line equipment
  • Ensure great tasting, high quality food is served
  • Help resolve food quality issues and support food safety
  • Help resolve customer incidents and work to ensure positive customer experiences
  • Monitor crew breaks, shift changes, shift meetings, and line schedules
  • Develop and cross-train all front of house Crew
  • Assist with Crew performance reviews and develop future Service Leaders
  • Assist with miscellaneous office administration duties

Requirements:

  • Chipotle Crew member and/or Kitchen Leader experience
  • Ability to understand and articulate Chipotle's Food With Integrity philosophy
  • Knowledge and experience of cash handling policies and procedures
  • Knowledge of Food Safety and health department matters
  • Familiarity with office paperwork
  • Ability to speak, write, read, and understand the primary language(s) of the work location
  • High school diploma
  • Restaurant experience

Join our team of passionate individuals who are dedicated to providing a great guest experience and making a positive impact on the community.



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