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Sales Associate

2 months ago

Farmingdale, New York, United States La-Z-Boy Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at La-Z-Boy Incorporated. As a Sales Associate, you will be responsible for creating sales and delivering exceptional customer experiences through exceptional customer service and knowledge of our selling process, products, and services.

Key Responsibilities
  • Achieve or surpass sales goals, operating benchmarks, and personal objectives.
  • Consistently execute the La-Z-Boy selling process and strive to provide a favorable experience to all customers.
  • Maintain strong knowledge of features and benefits of existing and new product lines.
  • Resolve customer inquiries and escalate appropriately when needed.
  • Promote in-home design program.
  • Maximize store promotions, marketing initiatives, and grassroots programs.
  • Collaborate with support teams to ensure operational excellence.
  • Ensure proper execution of all existing and new systems and administrative procedures.
Scope and Impact

This position holds significant influence over the store's financial health, operational efficiency, and the overall customer experience and reputation in the community.

Minimum Requirements
  • Education: High School Diploma or equivalent experience.
  • Skills: Basic proficiency in Microsoft Office suite, effective communication skills, and customer service.
  • Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.
Preferred Requirements
  • Proficient in using various technology tools and software.
  • Strong organizational skills.
  • Advanced interpersonal and communication skills.
Physical Demands/Work Environment
  • Ability to lift and/or carry up to 50 pounds.
  • Ability to stand for long periods of time.
  • Nearly continuous use of repetitive hand motions, hearing and listening.
  • Often required to sit, walk, bend and stoop.
  • Subject to inside environmental conditions.
  • Ability to pass background and drug screen.