Senior Commercial Loan Servicing Specialist

5 days ago


Santa Ana, California, United States Banc of California Full time

Job Summary:

Banc of California is seeking a highly skilled Commercial Loan Servicing Specialist to join our team. As a key member of our loan servicing department, you will be responsible for performing a variety of activities to support the more complex commercial loans in our portfolio.

Key Responsibilities:

  • Ensure assigned loans are boarded and funded in compliance with department service level agreements.
  • Process incoming and outgoing wires, non-monetary/maintenance transactions, and payments from payment reserve accounts.
  • Research and analyze problems and provide resolutions in a timely manner.
  • Process transactions for special assets loans, such as non-accrual, delinquent and charged-off loans.
  • Reconcile general ledger and call back daily work.
  • Provide effective customer service and assist in resolving problems within given authority; escalate when appropriate.
  • Respond to written and phone inquiries from customers and internal personnel relative to account balances and payoff requests.

Requirements:

  • Senior level of work experience, knowledge and training in all loan servicing activities and terminology.
  • Intermediate knowledge of related state and federal banking compliance regulations and other Bank lending policies.
  • Effective organizational and time management skills.
  • Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
  • Experience with Fiserv Premier a plus.
  • Intermediate typing skills to meet production needs.
  • Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals, locate routine mathematical errors; compute rate, ratio and percent.
  • Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.

Working at Banc of California:

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation.

Salary Range:

$65,793.28 USD; Final salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with geographic/market data.


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