Quality Assurance Manager
4 weeks ago
At GXO Logistics, we're seeking a Quality Assurance Manager to oversee quality and maintenance for our site. As a key member of our team, you'll ensure that processes needed for the Quality Management System (QMS) are established, implemented, and maintained.
You'll report on the performance of the QMS, recommend improvements, promote awareness of customer requirements throughout the organization, resolve matters pertaining to quality, and maintain superior levels of product/service conformity.
Key Responsibilities:
- Execute the QMS according to documented policies and procedures, meeting the requirements of the ISO9001 quality standards
- Work creatively with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
- Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
- Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions
- Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
- Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines
- Schedule, review, and follow-up on work instructions with supervisors by designated areas of responsibility
- Coordinate activities for team members, ensuring effective use of productive working hours
- Support plant operations in identifying Lean process improvement opportunities
- Direct and prioritize the activities of the site maintenance technician
Requirements:
- 4 years of experience in quality and inventory in a distribution or warehousing environment
- Experience in an ISO environment
- Supervisory experience
- Experience with Microsoft Office, including intermediate to advanced Excel skills
We offer a competitive compensation and benefits package, including full health insurance, 401(k), life insurance, disability, and more.
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