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Front Desk Associate

2 months ago

Woodbury, New York, United States Equinox Full time
Job Description

We are seeking a highly motivated and customer-focused Front Desk Associate to join our dynamic team at Equinox. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and welcoming experience at our facilities.

Key Responsibilities:

  • Professionally greet members and guests, creating a positive first impression
  • Scan membership IDs and update member accounts as needed
  • Respond to member inquiries and concerns in a timely and professional manner
  • Maintain a clean and organized work area, ensuring a safe and healthy environment for our members
  • Collaborate with other departments to ensure seamless operations and exceptional member service

Requirements:

  • Minimum of 1 year of customer service experience in a fast-paced environment
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends
  • Physical stamina to perform duties, including standing for long periods and lifting up to 50lbs

What We Offer:

  • Competitive hourly rate of $15.00
  • Complimentary club membership and access to our facilities
  • Opportunities for professional growth and development within our dynamic organization

We are an equal opportunity employer and welcome applications from qualified candidates who share our passion for delivering exceptional customer service and creating a positive member experience.