Overnight Dispatcher
4 weeks ago
Kenner, Louisiana, United States
GLOBAL PARKING SYSTEMS
Full time
Job SummaryWe are seeking a highly skilled and organized Overnight Dispatcher to join our team at Global Parking Systems. As a key member of our operations team, you will be responsible for strategically creating schedules and coordinating technicians to ensure efficient and effective service delivery.
Key Responsibilities:
- Dispatch technicians to customer locations in a timely and efficient manner.
- Answer inbound calls from customers and assess their needs.
- Schedule and dispatch technicians to customer locations.
- Provide exceptional customer service to customers at all times.
- Follow up with customers to ensure satisfaction.
- Perform office clerical work, such as filing and organizing.
- Work as a team player and contribute to the team's success.
Requirements:
- High School Diploma/GED or equivalent experience.
- Previous experience as a dispatcher is a plus.
- General computer literacy.
- Excellent interpersonal and communication skills.
- Ability to work independently and exercise sound judgment.
- Strong organizational and planning skills.
Work Environment:
The Overnight Dispatcher will work in a fast-paced environment and will be required to sit for long periods of time. The noise level in the work environment is usually moderate.