Patient Financial Advocate
1 week ago
Transformative Opportunity for Growth
Join Firstsource Solutions USA, LLC as a Patient Financial Advocate
Key Responsibilities:
- Screen patients on-site at hospitals for eligibility assistance programs.
- Provide information and reports to client contacts, keeping them current on progress.
- Identify patient needs and assist with enrollment applications to relevant agencies.
- Introduce Firstsource services and inform patients of regular contact.
- Transition patients to backend specialists for positive relationships.
- Record patient information on designated sheets and document results in tracking tools.
- Identify out-patient/ER accounts and review system information.
- Face-to-face screen patients, attempting phone contact if unable.
- Document out-patient/ER accounts in hospital systems and tracking tools.
- Conduct outside field work, including patient home visits for eligibility screening.
- Other duties as assigned or required by client contract.
Requirements:
- High School Diploma or equivalent required.
- 1-3 years' experience in medical coding, billing, eligibility, or related medical experience preferred.
- Previous customer service experience preferred.
- Basic computer skills required.
Working Conditions:
- Must be able to walk, sit, and stand for extended periods.
- Dress code and policies may vary at each healthcare facility.
- Working on holidays or odd hours may be required.
Benefits:
- Medical, Vision, Dental, 401K, Paid Time Off.
Equal Opportunity Employer:
Firstsource Solutions USA, LLC is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
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