Retail Service Ambassador

3 days ago


Cincinnati, Ohio, United States Massage Envy Full time
Sales and Service Specialist

We are seeking a results-driven and customer-centric individual to join our team as a Sales & Customer Service Associate at Massage Envy Kenwood. In this role, you will be responsible for driving sales growth, providing exceptional customer service, and supporting clinic operations.

With a competitive salary of $14++/hour, plus bonuses and commissions, this opportunity offers a chance to develop your sales and customer service skills while working in a dynamic environment.

Key Responsibilities:

  • Develop and execute sales strategies to drive revenue growth and meet sales targets.
  • Provide exceptional customer service and support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
  • Collaborate with colleagues and management to identify areas for improvement and implement process changes to enhance client satisfaction and sales performance.

Requirements:

  • High school diploma (or equivalent) and previous sales or retail experience (desired).
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Commitment to delivering exceptional customer service and achieving sales goals.


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