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Client Relations and Administrative Support Specialist

2 months ago

Seaside, California, United States Wayside Garage Full time
Join Our Dynamic Team
We are currently seeking applications for a dedicated individual to fill the role of Client Relations and Administrative Support Specialist.

About Us:
At Wayside Garage, we pride ourselves on delivering exceptional service to our community for over 78 years. Our commitment to quality and customer satisfaction is unwavering, and we are looking for someone who shares our values.

What We Offer:
  • Consistent Monday to Friday work schedule.
  • Generous paid time off and holidays.
  • Comprehensive health, dental, and vision insurance.
  • Ongoing training and development opportunities.
  • Access to advanced tools and technology in a well-maintained environment.
  • Competitive compensation with pathways for career advancement.

Your Responsibilities:
  • Demonstrate outstanding customer service skills both in person and over the phone.
  • Efficiently manage workflow and coordinate tasks.
  • Assist in ordering parts and managing inventory.
  • Utilize your automotive knowledge to educate customers about their vehicle needs.
  • Prepare service estimates and effectively communicate with technicians regarding customer requirements.
  • Maintain organization and meet performance metrics.
  • Foster positive relationships with customers to enhance their experience.

Ideal Candidate:
The successful candidate will possess excellent computer skills, a passion for customer service, and the ability to learn quickly in a fast-paced environment. If you are a proactive individual who thrives in a collaborative setting, we would love to hear from you

About Wayside Garage:
Since our inception, we have built a reputation for quality auto repairs and exceptional customer service. Our team is dedicated to ensuring that every customer leaves satisfied, and we value the relationships we build within our community. We actively participate in local initiatives and support youth organizations, reinforcing our commitment to giving back. Join us in making a difference while advancing your career