Data Center Infrastructure Specialist
5 days ago
We are seeking a skilled Data Center Technician to join our team in Goodyear, AZ.
Key Responsibilities:
- Respond to service tickets for servers in customer datacenters in a timely manner.
- Maintain up-to-date and properly stocked parts lockers at all times.
- Troubleshoot and triage server failures to determine the most efficient path to getting a server back online for the customer.
- Track server fleet health and validate that we are always exceeding customer requirements for total servers online.
- Provide consistent, detailed feedback to the engineering team on failures, serviceability of servers, and integration with the datacenter.
- Apply firmware and BIOS updates as needed using engineering-approved tools.
- Comply with all datacenter safety, security, and operational protocols at all times.
Requirements and Qualifications:
- The ability to identify hardware failures and work within the limits of a defined process to get hardware running or replace entire servers.
- The ability to regularly lift and move server systems that weigh up to 70lbs.
- Fanatic attention to detail is essential to the customer and critical to this role, accuracy in inventory, trouble tickets, asset tag updates, wiring plans, etc.
- Must be able and willing to travel.
- Linux terminal basic experience.
- Windows CMD basic experience.
About the Position:
This role requires a strong sense of ownership, self-motivation, and the ability to work autonomously. The ideal candidate will have demonstrated success working with geographically dispersed teams.
Estimated Salary: $80,000 - $100,000 per year, depending on experience.
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