Operations Coordinator

2 weeks ago


Sioux City, Iowa, United States Associated Healthcare Credit Union Full time
Job SummaryAssociated Healthcare Credit Union is seeking a highly skilled Operations Specialist to join our team in Woodbury, MN. This full-time position will be responsible for managing the day-to-day activities of our accounting and card services systems. The successful candidate will be the primary point of contact for card services, including fraud and dispute processing, and will assist in research and resolving errors, questions, and inquiries regarding member accounts.Key Responsibilities
  1. Manage the completion of daily tasks, including posting and balancing electronic transactions, such as ACH, ATM, Share Draft, Share Draft Returns, Wires, card entries, loan servicing entries, and adjustments or suspense items.
  2. Process and correct EFT transactions transmitted daily from the Federal Reserve.
  3. Monitor and process debit card fraud and disputes.
  4. Balance and journalize transactions with miscellaneous clearing accounts.
  5. Research and resolve member inquiries regarding account statements, disputes, and monetary adjustments.
  6. Assist with month-end processing and audits.
Requirements
  • Back-office operations and knowledge of accounting systems within the financial industry.
  • Strong communication skills, including written, personal, and presentation skills, with attention to detail.
  • Maintains a high standard of accuracy and professionalism in all documents, system input, and correspondence.
  • Expanded knowledge of Word and Excel, and other computer applications, with a commitment to continuous learning.
What We OfferAssociated Healthcare Credit Union offers an excellent benefit package, including health insurance, dental insurance, life and disability insurance, paid holidays, PTO, 401k with match, and profit sharing, as well as paid parking. This is a weekday position. Interested candidates should submit a resume to juliec@ahcu.org.

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