Associate Tax Professional

4 weeks ago


Tempe, Arizona, United States ADP Full time

We are seeking a highly motivated and detail-oriented Associate Client Service & Product Support Specialist to join our team. This role offers a unique opportunity to work with a global leader in human resources technology and provides career advancement opportunities throughout your career journey.

About the Job

In this position, you will provide consistent, high-quality tax service to ADP clients. You will assist clients with tax deposits and filing, serve as ADP's front-line for solving clients' challenges, and provide support using phone, email, or chat-based communication. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and adapt to changing circumstances.

You will need to balance your workload, handle back-to-back inquiries, and focus on what is important. In return, you can expect job satisfaction by being the one person who saves the day for our clients.

Key Responsibilities
  • Assist clients with tax deposits and filing
  • Serve as ADP's front-line for solving clients' challenges
  • Provide support using phone, email, or chat-based communication
Requirements

To thrive in this role, you must have at least one year of client service and/or call center experience, OR a minimum of two years of Insurance/Financial Institution experience. You should have excellent analytical and time management skills and be proficient in using Microsoft Office tools, including Outlook, Word, and Excel.

What We Offer

We offer a competitive salary range of $50,000 - $70,000 per year, depending on location and experience. Our benefits include best-in-class benefits, flexible work arrangements, and ongoing training and development opportunities. Join a company committed to giving back and generating a lasting, positive impact on the communities in which we work and live.



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