Hotel Guest Service Coordinator

3 weeks ago


Bethlehem, Pennsylvania, United States Homewood Suites Allentown Bethlehem Full time

Welcome to Homewood Suites Allentown Bethlehem, where we pride ourselves on delivering exceptional guest experiences. As a Hotel Guest Service Coordinator, you will play a key role in ensuring that every guest feels valued and cared for during their stay.

Responsibilities:
  • Provide exceptional guest service and respond to guest inquiries in a friendly and professional manner.
  • Maintain accurate records and perform administrative tasks related to front desk operations.
  • Collaborate with other departments to ensure seamless communication and delivery of hotel services.
  • Stay up-to-date on hotel policies, procedures, and services to provide informed responses to guest questions.
  • Participate in ongoing training and development to enhance skills and knowledge.

About the Role:

This is a full-time position offering a competitive salary of $50,000 - $70,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.


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