Hotel Guest Service Coordinator
3 weeks ago
Welcome to Homewood Suites Allentown Bethlehem, where we pride ourselves on delivering exceptional guest experiences. As a Hotel Guest Service Coordinator, you will play a key role in ensuring that every guest feels valued and cared for during their stay.
Responsibilities:- Provide exceptional guest service and respond to guest inquiries in a friendly and professional manner.
- Maintain accurate records and perform administrative tasks related to front desk operations.
- Collaborate with other departments to ensure seamless communication and delivery of hotel services.
- Stay up-to-date on hotel policies, procedures, and services to provide informed responses to guest questions.
- Participate in ongoing training and development to enhance skills and knowledge.
About the Role:
This is a full-time position offering a competitive salary of $50,000 - $70,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
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