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AWS Systems Support Specialist

2 months ago


Atlanta, Georgia, United States GSK Solutions Full time
Job Overview

Position: IT Systems Administrator (Hybrid)

Location: Remote

Contract Type: Corp-Corp / 1099 / Contract W2

Compensation: Competitive Rate

Client: State of Georgia

Interview Format: Web Cam or In Person

Note: Local candidates are preferred for this role.

Role Summary:

We are looking for a proficient IT Systems Administrator with a solid background in technical support and expertise in Amazon Web Services (AWS). This position will focus on delivering technical assistance for end-user computing, managing hardware and software, maintaining AWS servers, and overseeing IT helpdesk operations.

Key Responsibilities:
  • Provide technical assistance to users regarding hardware, software, and application-related challenges.
  • Administer and optimize AWS servers to ensure peak performance and security.
  • Oversee IT helpdesk operations, addressing user inquiries and resolving IT-related concerns.
  • Monitor and troubleshoot server issues within the AWS framework.
  • Assist in the deployment and management of AWS services such as EC2, S3, RDS, KMS, CloudFormation, and CloudWatch.
  • Develop and maintain scripts for AWS management utilizing programming languages like Python, Bash, and PowerShell.
  • Collaborate with the IT team to integrate new technologies and enhance existing systems.
  • Ensure adherence to company policies and procedures regarding IT and data security.
Required Qualifications:
  • 3 to 5 years of experience in IT support, addressing technical issues related to hardware, software, and applications.
  • Demonstrated experience in an AWS environment.
  • Strong understanding and hands-on experience with AWS services, including EC2, S3, RDS, KMS, CloudFormation, and CloudWatch.
  • Proficiency in scripting and programming for AWS (Python, Bash, PowerShell).
  • Excellent troubleshooting and problem-solving capabilities.
  • Experience with IT helpdesk functions and user support.
  • Strong verbal and written communication skills.
  • Ability to work independently as well as collaboratively within a team.
Preferred Qualifications:
  • AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator).
  • Experience with network configuration and security.
  • Familiarity with ITIL practices.
About GSK Solutions Inc:

GSK Solutions Inc is a prominent IT Services Company that specializes in delivering comprehensive consulting solutions and staff augmentation to its clients. We pride ourselves on providing timely, budget-friendly, and high-quality services, consistently meeting client expectations. Our reputation is built on superior execution over time.

GSK has extensive experience in offering both commercial and custom product development services, including Information Security, Software Development, Consulting, and IT Audit. We undertake highly critical and time-sensitive projects for Fortune 500 clients nationwide.