Guest Experience Specialist

1 week ago


Lafayette, Louisiana, United States Spavia Day Spa Full time

Company Overview: Spavia Day Spa Lafayette is a locally owned and independently operated spa that prides itself on creating a positive work environment and atmosphere. Our team members are passionate about self-care and beauty, and we strive to maintain a respectful team culture.

Compensation: The level of pay is based on experience, with expected hourly rates ranging from $13 to $16 per hour. In addition to competitive compensation, our team members also receive commission/bonus payouts and employee sick and PTO days.

Job Responsibilities:

  • Greet and assist guests, ensuring they have an exceptional experience
  • Schedule appointments, answer phones and emails, and ensure accurate transactions
  • Maintain a beautiful spa, retail space, and reception area
  • Assist with membership, spa boutique, and product sales
  • Educate guests about our Spavia story, products, and treatments

Qualifications:

  • Minimum high school diploma
  • Background in beauty, cosmetics, boutique sales, or esthetics a plus
  • Self-motivated and passionate for self-care and beauty
  • Reliable, punctual, professional, and goal-driven
  • Available to work weekend schedules
  • Willing to turn spa laundry
  • Must be a team player and enjoy engaging with guests
  • Drug/alcohol free
  • Well-spoken with an ability to multitask


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