Guest Experience Specialist
1 week ago
Company Overview: Spavia Day Spa Lafayette is a locally owned and independently operated spa that prides itself on creating a positive work environment and atmosphere. Our team members are passionate about self-care and beauty, and we strive to maintain a respectful team culture.
Compensation: The level of pay is based on experience, with expected hourly rates ranging from $13 to $16 per hour. In addition to competitive compensation, our team members also receive commission/bonus payouts and employee sick and PTO days.
Job Responsibilities:
- Greet and assist guests, ensuring they have an exceptional experience
- Schedule appointments, answer phones and emails, and ensure accurate transactions
- Maintain a beautiful spa, retail space, and reception area
- Assist with membership, spa boutique, and product sales
- Educate guests about our Spavia story, products, and treatments
Qualifications:
- Minimum high school diploma
- Background in beauty, cosmetics, boutique sales, or esthetics a plus
- Self-motivated and passionate for self-care and beauty
- Reliable, punctual, professional, and goal-driven
- Available to work weekend schedules
- Willing to turn spa laundry
- Must be a team player and enjoy engaging with guests
- Drug/alcohol free
- Well-spoken with an ability to multitask
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