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Senior Field Engineering Specialist
2 months ago
United States of America
Location:
Carrier's operational hub
Company Overview:
At Carrier, we are dedicated to enhancing modern living by providing innovative systems and services that ensure buildings, residences, and the cold chain are healthier, safer, more sustainable, and smarter. Our global workforce is committed to setting industry benchmarks through ongoing research and advancements aimed at improving customer experiences. We are continuously expanding and looking for talented individuals who share our mission to be the premier choice in HVAC and refrigeration solutions.
Position Overview:
As a Senior Field Engineering Specialist, you will play a vital role in Carrier's operations by overseeing the field implementation of building automation systems tailored to meet the unique needs of each client. We seek a collaborative individual with exceptional time management, organizational, communication, technical, and problem-solving abilities. In this capacity, you will address complex challenges, mentor junior Field Engineers, and act as a key technical resource in the field.
Key Responsibilities:
- Initiate, install, troubleshoot, and enhance customer systems utilizing advanced Direct Digital Control technology.
- Guide and develop junior Field Engineers on all field tools and technologies.
- Act as the primary contact for technical inquiries.
- Provide effective solutions for intricate system challenges.
- Ensure successful project delivery for medium to large-scale initiatives.
- Oversee the proper functioning of systems, including controls, sensors, and software.
- Load software, configure trends, alarms, and reports.
- Implement effective time management strategies to guarantee customer satisfaction.
- Document and communicate project status and details to clients.
- Deliver site-specific training to system owners/operators.
- High School Diploma or GED.
- Minimum of 3 years of experience in Building Automation, HVAC, or a related technical field.
- Ability to climb ladders or operate lift equipment exceeding 8 feet and lift items up to 50 lbs.
- Valid Driver's License with insurability under company policy.
- Bachelor's degree, Associate degree, or Technical/Business School Certificate in HVAC, Controls, or a related discipline.
- Proficient in advanced building automation software, such as WebCTRL, and installation of building automation controls.
- Skilled in navigating and integrating various building automation systems.
- Expertise in TCP/IP networks, including wireless technologies.
- Experience managing multiple simultaneous challenges across various disciplines.
- Ability to convey technical information to non-technical audiences.
- Strong communication skills and the ability to thrive in a team-oriented environment.
- Proficient in Microsoft 365 applications.