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Client Relations Support Specialist

2 months ago

Elkhart, Indiana, United States ARCH Full time

Customer Engagement and Relationship Management:
Provide assistance to external clients, Business Development, and Operations teams in nurturing robust connections with current clients and potential leads. Strive for flawless interactions with customers and uphold exceptional standards in service delivery.

Key Responsibilities:
1. Facilitate effective communication between clients and internal teams.
2. Address client inquiries and resolve issues promptly.
3. Collaborate with various departments to enhance customer satisfaction.
4. Maintain comprehensive records of customer interactions.

Desired Skills:
- Strong interpersonal and communication abilities.
- Proficiency in customer relationship management tools.
- Ability to work collaboratively in a team-oriented environment.
- Commitment to delivering high-quality service and support.