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Content and Creative Operations Manager
2 months ago
Unbridled is a premier agency specializing in event management, production, and creative services. We pride ourselves on delivering meticulously designed events through a client-centric approach that encompasses creative design, attendee engagement, logistical planning, production, and travel coordination.
We believe that in an environment of freedom, talented individuals are empowered to envision and craft solutions that leave a lasting impression on our clients.
Our core values are the foundation of the Unbridled brand. We work collaboratively towards shared goals, nurture a culture of authenticity, and practice radical generosity. This commitment is reflected in our impressive 99% client retention rate and an annual employee turnover of less than 15%. At Unbridled, we prioritize relationships, place clients at the forefront, and value people over processes.
Position Overview
Unbridled is on the lookout for a skilled Content and Creative Operations Manager to join our dynamic Creative and Content Project Management team.
This role is ideal for a proactive and enthusiastic individual with a solid understanding of creative processes, adept at managing deliverables across various mediums (including graphic design, animation, video, print, and copywriting) and experienced in tracking progress using project management tools (experience with ClickUp is advantageous).
As an exceptional communicator, you will facilitate seamless information flow among your creative team, account managers, and clients. Your note-taking skills will be exemplary.
You will be responsible for ensuring our Creative & Content team remains on schedule, within budget, and meets deadlines.
Key Qualifications:
• A minimum of 2 years of experience in project management, ideally within an agency or creative team setting.
• Strong project management and prioritization abilities.
• Excellent communication and organizational skills.
• Proficiency in project management software, with ClickUp preferred (but not mandatory).
• Capability to adapt to fast-paced timelines and manage rapid client changes.
• Proficient in MS Office Suite, including Word, PowerPoint, Outlook, Excel, and Adobe Acrobat.
• Ability to create timelines and oversee task management.
• Experience in budget tracking and invoice processing.
• Familiarity with the event industry is a plus.
• Ability to collaborate effectively in a team environment, demonstrating flexibility and meeting strict deadlines.
• Knowledge of printing standards and production terminology is beneficial.
Responsibilities:
• Develop and manage project schedules and budgets for all creative deliverables (including print, motion graphics, videos, scripts, and presentations).
• Assess resource requirements for each project in collaboration with team leads.
• Oversee document version control and secure file sharing.
• Manage print deliverables, including version control, printing logistics, and on-site inventory.
• Participate in discovery sessions, taking notes and generating actionable items from discussions.
• Lead client meetings, managing agendas and recording notes.
• Ensure effective collaboration and coordination among departments, including estimation, fulfillment, and distribution.
• Simultaneously manage ongoing projects within our Project Management System.
• Embody the Unbridled brand and culture, demonstrating character, adaptability, credibility, and community involvement.
Benefits:
Unbridled offers a comprehensive benefits package to all employees, including:
• Competitive salary range of $55K - $65K.
• Health and dental insurance.
• Vision insurance, FSA & HSA plan options.
• Life, short-term, and long-term disability insurance.
• 401k plan with discretionary company match.
• Employee loan program.
Generous Paid Time Off:
• 4 weeks of PTO/Sick Leave.
• 7 holidays.
• 3 floating holidays.
• Flex holiday week.
• 3 days of community service leave.
• Milestone anniversaries and sabbaticals.
• PTO exchange program.
• Paid family and medical leave.
• Monthly parking pass.
• Professional therapy benefits.
• Voluntary pet insurance.
• Cell phone allowance.
In addition to our extensive benefits, we foster a supportive environment with programs for new hires, wellness days, social events, and recognition awards to celebrate our employees.
We are committed to building a diverse and inclusive community where every team member is valued for their unique contributions. We welcome individuals from all backgrounds and perspectives to join us in creating a workplace where everyone can thrive.
