Customer Service Representative

4 weeks ago


Breckenridge, Colorado, United States Marriott Vacations Worldwide Full time
Unlock a World of Opportunities

At Marriott Vacations Worldwide, we're passionate about creating unforgettable experiences for our guests. As a Guest Services Agent, you'll play a vital role in delivering exceptional service and making meaningful moments for our owners and guests.

Key Responsibilities:
  • Provide warm and welcoming check-in experiences for our guests, ensuring they feel at home in our villas.
  • Anticipate and address guest needs, exceeding their expectations with every interaction.
  • Collaborate with colleagues to ensure seamless service delivery and maintain a positive, professional atmosphere.
  • Stay up-to-date on property amenities, services, and local attractions to provide expert recommendations and insider tips.
What We Offer:
  • A competitive hourly rate and opportunities for growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, and employee assistance program.
  • A supportive, inclusive work environment that values diversity and promotes work-life balance.
  • Access to exclusive travel discounts and opportunities to explore new destinations.
Requirements:
  • Availability to work various shifts, including weekends and holidays.
  • Ability to lift up to 25 pounds, stand for extended periods, and move efficiently throughout the resort.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional guest experiences.

We're committed to creating a workplace that's as welcoming as our resorts. If you're passionate about delivering exceptional service and making meaningful connections, we'd love to hear from you.



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