Risk Advisor Representative

3 weeks ago


Bloomington, Indiana, United States Adalie Allen - State Farm Agent Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Adalie Allen - State Farm Agent. In this role, you will have the opportunity to provide exceptional customer service to our valued customers, while also learning to be a risk advisor and uncovering customer needs.

Key Responsibilities:
  • Manage incoming calls and customer service inquiries with a focus on delivering exceptional customer experiences.
  • Assess customer needs to achieve satisfaction and build strong relationships with clients.
  • Take detailed notes and complete processes efficiently to ensure seamless operations.
  • Retain current customers by providing outstanding customer service and addressing their concerns promptly.
  • Work collaboratively with the team to achieve common goals and grow the agency.
Salary Range:

$40,000 - $60,000 per year, depending on experience and performance.

Benefits:
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A simple IRA for retirement savings.
  • Group life insurance benefits for peace of mind.
  • Paid time off for relaxation and rejuvenation.
  • Flexible hours for work-life balance.
  • Valuable experience and growth opportunities within the company.
  • Continuing education application and renewal fees paid for professional development.
  • Reimbursement for licensing up to $500 after 90 days of employment.
  • Growth potential and opportunity for advancement within the office.
  • Monthly group training for skill enhancement.
  • An excellent work-life balance for overall well-being.


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