Customer Experience Representative

4 days ago


Palm Desert, California, United States El Pollo Loco Full time
Job Summary

We are seeking a motivated and friendly Service Team Member to join our team at El Pollo Loco. As a key member of our service team, you will be responsible for providing excellent customer service, processing orders efficiently, and ensuring a positive dining experience for our guests.

Responsibilities:
  • Greet and assist customers with their orders in a timely and friendly manner.
  • Process and assemble customer orders accurately and efficiently.
  • Apply suggestive selling techniques to increase sales and enhance the customer experience.
  • Welcome customer feedback and address any comments or concerns they may have.
  • Maintain a clean and organized workspace, including stocking paper and disposable items as needed.
Benefits:
  • A competitive hourly rate of $15-$18 per hour, depending on experience.
  • Ongoing training and development opportunities to help you grow in your career.
  • A fun and dynamic work environment with a team-oriented culture.


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