Database Systems Specialist

4 days ago


Jacksonville, Florida, United States Collabera Full time
Job Title: Database Administrator

We are seeking a skilled Database Administrator to join our team at Collabera. The ideal candidate will have expertise in database systems, production support, and IT infrastructure management.

Key Responsibilities:
  • Learn application functionality, with a focus on vendor applications
  • Understand system flows and dependencies
  • Monitor and alert file feeds
  • Maintain support documentation
  • Document incident engagement process
  • Handle Remedy incident and problem tickets
  • Run incident triage calls
  • Cross-train teammates
  • Support other Cards applications
  • Participate in On-Call Rotation
Requirements:
  • ITIL Process knowledge
  • Vendor hosted applications knowledge
  • File transmission knowledge
  • Intermediate Windows and Linux navigation skills
  • Proficiency in MS Word, Excel, and PowerPoint
Preferred Skills:
  • Excellent verbal and written communication skills
  • Experience with vendor hosted applications and holding vendors accountable for incident resolutions
  • SQL query experience
  • Enterprise Databases SQL
  • Technical Database Administration
  • Linux administration skills


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