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Mobile Banking Specialist for Central Suburban Area
2 months ago
Position Overview:
Join Quality Talent Group as a Mobile Banking Specialist in the Central Suburban Area. This role is designed for individuals looking to advance their careers in a supportive environment that values work-life balance and employee well-being.
Why Choose Us:
At Quality Talent Group, we prioritize our employees' professional growth and personal health. We are committed to fostering a diverse and inclusive workplace where every team member can thrive.
Key Responsibilities:
- Provide assistance across various branch locations, filling in for absent bankers or tellers.
- Adapt to changing priorities while ensuring customer satisfaction.
- Deliver exceptional customer service by building relationships and proactively offering suitable products and services.
- Assist clients with basic inquiries regarding account openings, service requests, and credit applications.
- Work under the guidance of management while adhering to established policies and procedures.
- Gain knowledge of banking products and services to effectively meet customer needs.
- Engage with customers to foster relationships and demonstrate genuine care.
- Offer appropriate banking solutions to clients.
- Refer clients to other banking professionals as necessary.
Qualifications:
- Minimum of 6 months of customer interaction experience, or equivalent demonstrated through work, training, military service, or education.
Preferred Skills:
- Strong customer service orientation with experience managing complex transactions.
- Proven ability to engage customers through outreach initiatives.
- Knowledge of mobile banking technology and its benefits.
- Experience in building and maintaining strong customer relationships.
- Ability to collaborate effectively with team members to meet customer needs.
- Competence in identifying potential fraud and taking appropriate actions.
- Professional demeanor when interacting with customers and colleagues.
Job Expectations:
- Willingness to travel extensively within the designated area.
- Ability to work weekends and holidays as required.
- Maintain cash handling responsibilities and complete service-related tasks as needed.
Diversity and Inclusion:
Quality Talent Group is dedicated to creating a diverse workforce. We welcome applications from all qualified candidates, regardless of background or identity.
