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Global Security Operations Manager
2 months ago
The Workplace team at Miro is dedicated to shaping our physical office environments. We prioritize user data and past experiences to create inspiring and user-centric workplaces for our valued colleagues. Our team thrives in an open and respectful atmosphere.
Our mission is to design workplaces that empower our users to achieve success. We aim to surpass expectations by consistently thinking creatively.
About the Role
As the Global Security Operations Manager, you will oversee physical safety and security operations on a global scale, implementing comprehensive programs that ensure consistency across all locations. This leadership role offers a unique opportunity to make a significant impact within the organization.
The ideal candidate will be a highly skilled security and safety professional, innovative and tech-savvy, with a proven track record of delivering effective safety and security solutions for multinational organizations. You will possess excellent communication skills, both written and verbal, with the ability to articulate potential risks to the business and address them promptly by fostering collaboration with relevant stakeholders.
Your focus will be on both execution and strategy, ensuring our daily operations run smoothly while also contributing to the long-term success of Miro; you will navigate between these responsibilities regularly.
Key Responsibilities
- Develop and enhance a 24/7 Global Security Operations Center (GSOC) program by collaborating with exceptional professionals and cutting-edge technology to minimize our security risk profile.
- Oversee operational activities related to the enforcement of physical security policies, including the management of incidents and response actions.
- Engage with external system integrators and lead projects involving the design and implementation of various physical security measures across Miro's locations.
- Ensure compliance with all applicable laws governing security and safety in operational areas, aligning with our Code of Conduct and Ethics Policy.
- Design and implement training programs tailored to the security and safety risks present at Miro's facilities.
- Collaborate closely with our Trust & Reputation team to develop security policies, define performance metrics, and create awareness and communication strategies to support security initiatives.
- Participate in and influence physical security risk assessment methodologies, integrating plans with Information Security partners as necessary.
- Provide strategic guidance and influence to senior management across key business functions, including Human Resources, Legal, Corporate Communications, and Workplace Services.
- Extensive experience in a GSOC operational environment, with a background in leading globally distributed security teams.
- 5+ years of experience managing physical security teams in a corporate setting.
- Strong technological acumen with knowledge of intrusion detection systems, alarm systems, surveillance systems, and GSOC integrations.
- Significant experience in vendor management, particularly with contract security services in a multi-site, global context.
- Exceptional interpersonal skills, with the ability to collaborate effectively with individuals at all levels of the organization.
- ASIS Certification (CPP, PSP, PSC) or similar qualifications are advantageous.
- Experience in law enforcement is beneficial but not required.
- Ability to influence partner organizations and senior leadership.
- Strong critical thinking and analytical capabilities.
- Willingness to travel internationally.
- 401k matching and a competitive equity package.
- Comprehensive medical, dental, and vision health benefits.
- Support for fertility and family planning.
- Flexible time-off policies.
- Complimentary lunch, snacks, and beverages in the office.
- Wellbeing benefits and a work-from-home equipment allowance.
- Annual learning and development budget to enhance your skills and career.
- Up to $2,000 in charitable donation matching each year.
Miro is a visual workspace designed for innovation, enabling distributed teams of any size to create the next big idea. Our platform's infinite canvas allows teams to conduct engaging workshops, design products, brainstorm ideas, and more. Co-headquartered in San Francisco and Amsterdam, Miro serves over 60 million users globally, including 99% of the Fortune 100. Founded in 2011, we currently employ more than 1,800 individuals across 12 locations worldwide.
We are a team of visionaries seeking individuals who dream big, work diligently, and remain humble. Collaboration is central to our mission, and through our collective efforts, we aim to foster a supportive, welcoming, and innovative environment. We strive to work as a cohesive unit to achieve success and continuously improve ourselves. If this resonates with you, we would love to connect.
