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Server Associate
2 months ago
Job Summary:
We are seeking a skilled Server to join our team at ClubCorp. As a Server, you will be responsible for providing exceptional food and beverage service to our Members and guests while consistently displaying the Three Steps of Service at every opportunity.
Key Responsibilities:
- Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards
- Responsible for food and beverage service to Members and guests, adhering to the ClubCorp standards of service
- Complete and comprehensive knowledge of the a la carte menu is mandatory, including daily features and specials that may not be available directly on the menu
- Accurately execute Member/Guest orders and requests in an attentive and timely fashion
- Know Member names and greet them promptly while providing a warm welcome making them feel at home
- Ensure daily assignments and side work is complete in respective areas to meet Club standards
- Assist fellow Employees, Members, and guests to ensure delivery of the Three Steps of Service without being directed
- Notify management of Member/Guest complaints at the time they occur
- Practice good service recovery by rectifying any complaints as soon as possible
- Complete additional duties as assigned by the FB Director, Service Director, Private Events Director, etc.
- Possess clear knowledge of all various liquors, beer, and wines available at the Club
Requirements:
- A high school diploma is preferred
- Previous Food and Beverage experience preferred
- Food Handler and Alcohol Server Certifications as required by State and City
- You have completed FB Service Training
- Excellent communication skills and articulate speech
- Ability to communicate and follow instructions
- You are comfortable working in both indoor and occasional outdoor environments