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Installation and Contract Management Lead

1 week ago


Minnetonka, Minnesota, United States Pro-Tec Design Full time
Job Description

As a Physical Security Operations Manager at Pro-Tec Design, you will lead and manage internal and external resources, ensuring the successful completion of assigned projects and meeting goals and objectives outlined in Pro-Tec's Vision Traction Organizer (VTO).

The ideal candidate will have excellent written and verbal communication skills, be comfortable with difficult conversations, and possess effective interaction with customers to gather information quickly.

Responsibilities:
  • Project Planning and Execution: Oversee project deliverables from planning to completion, develop lasting relationships with client personnel, and foster client ties.
  • Communication: Communicate effectively with clients and stakeholders, continually seek opportunities to increase customer satisfaction, and deepen client relationships.
  • Financial Management: Achieve project revenue targets, oversee change order management, and ensure timely and accurate final customer invoices and progress billings.
Requirements:
  • Demonstrate excellent written and verbal communications skills.
  • Be comfortable with difficult conversations.
  • Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in project completion; communicate next steps and status; and inspire confidence.
  • Demonstrated cross-team collaboration and critical thinking.
  • High attention to detail, able to solve problems logically and think critically.
  • High school education or equivalent, post-secondary training in technical field or project management is desirable, PMP, CSPM or related certification highly recommended.
  • Minimum of 5+ years related project management experience in physical security, low voltage construction or closely related field.
  • Strong working knowledge of the Office 365 suite.
  • Working knowledge of Connectwise and Smartsheets recommended.
  • Strong interpersonal and presentation skills.
  • Self-motivated with a strong desire to succeed.
  • Must have a valid driver's license.