Dining Service Associate

4 weeks ago


Birmingham, Alabama, United States Highlands College Full time

Job Summary

This role is responsible for providing exceptional service and ensuring a pleasant dining experience for all guests of Highlands College. The successful candidate will collaborate with the kitchen staff and management team to ensure smooth operations and maintain high standards of cleanliness and service.

Key Responsibilities

  • Welcome guests and present menu options in a friendly and approachable manner.
  • Advise customers on food choices and provide recommendations to enhance their dining experience.
  • Ensure all food health and safety requirements are met at all times.
  • Take orders accurately and deliver them to the table in a timely manner.
  • Attend to tables and maintain high standards of cleanliness and service.
  • Check the quality of final servings and resolve any issues promptly.
  • Work collaboratively with other staff members as a team.
  • Strive to achieve outstanding service and exceed customer expectations.

Requirements

  • Affirm and uphold the Statement of Faith and the Core Values and DNA of Highlands College.
  • Strong teamwork and communication skills are essential for success in this role.
  • Knowledge of food safety procedures is preferred but not required.

Qualifications

  • Demonstrates a genuine interest in supporting others and providing excellent customer service.
  • Ability to receive coaching and training to improve performance.
  • Highly focused, self-starter with an elevated level of energy and positive outlook.
  • Ability to remain resilient under pressure and effectively adapt to multiple demands, ambiguity, and rapid change.
  • Outstanding people skills and a patient, friendly demeanor.

Education & Experience

  • High school diploma or equivalent is required.

Extent of Public Contact

  • High level of public contact is expected in this role.

Physical Demands

  • Good physical condition is required to perform the duties of this role.
  • Moderate exposure to physical risk is expected.
  • Ability to lift 50 pounds without assistance is necessary.
  • Ability to stand for long periods of time is required.

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