Customer Service Associate

5 days ago


Chapel Hill, North Carolina, United States Food Lion Full time
About the Role

The Customer Service Associate will be responsible for maintaining high levels of customer satisfaction and ensuring that all customers receive a positive shopping experience.

You will be expected to smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience, greet each customer and use their name whenever possible, and unload customers' groceries from cart to belt-unload items for ease of bagging.

Additionally, you will check the bottom of every cart and under all baby seats for items before completing an order, follow correct bagging procedures for the correct use of bags by type, and scan customers' orders and handle the payment transaction, per standard practice.

This is a great opportunity for someone who is enthusiastic about delivering exceptional customer service and working in a fast-paced retail environment.



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