BDC Team Member

3 weeks ago


Conway, Arkansas, United States Caldwell Toyota Full time

About the Role:

The BDC Team Member - Sales at Caldwell Toyota is an exciting opportunity for individuals who enjoy providing top-notch customer service. This role involves handling inbound and outbound calls to receive, process, and verify information.

Responsibilities:

  • Handle all guest inquiries with a focus on 100% satisfaction.
  • Establish firm appointment dates and times for new and pre-owned vehicle sales.
  • Provide general vehicle sales information to guests.
  • Gather and track guest data in the BDC database.
  • Work collaboratively with other Sales BDC Representatives.
  • Facilitate timely follow-up on internet leads as directed by management.

Requirements:

  • Exceptional oral and written communication skills are required.
  • Basic math and writing skills are necessary.
  • A proven customer service track record or desire to provide next-level customer service is essential.

Salary Range: $45,000 - $60,000 per year, based on experience and qualifications.


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