Customer Data Insights Specialist

2 weeks ago


Harrisburg, Pennsylvania, United States HealthEdge Full time
Unlock Customer Insights with Data-Driven Solutions

At HealthEdge, we're seeking a skilled Customer Data Analyst to join our Data & Analytics team. As a key partner with our Customer Success and Product Organizations, you'll play a crucial role in identifying and delivering customer insights that drive strategic growth.

Your Impact:
  • Develop and maintain data-driven solutions to optimize customer experiences
  • Collaborate with cross-functional teams to surface customer insights and drive business decisions
  • Design and deliver reports and analyses that meet company and customer needs
  • Partner with account-facing teams to translate customer business needs into data deliverables
  • Contribute to the development of training materials and tip sheets to enhance customer data literacy
What You'll Bring:
  • Bachelor's degree in a relevant field
  • 1-3 years of experience working with big data for healthcare
  • Expertise in Looker or other Business Intelligence/Visualization Tools
  • Strong SQL and Excel skills
  • Understanding of relational databases and data transformations
Who You Are:
  • Excellent communication and analytical skills
  • Ability to distill complex analysis into simple, actionable insights
  • Strong attention to detail and ability to document work
  • "Can-do" attitude and willingness to think beyond the status quo

HealthEdge is committed to building an inclusive workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services to our customers.



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