Teller I

As a Teller at CPM Federal Credit Union, you will provide exceptional personal service to our valued members. Delivering top-notch service is crucial in this role, and you will have the opportunity to gain invaluable experience and set the stage for a rewarding career.

The ideal candidate will be available to work Monday - Thursday 8 am - 5 pm, Fridays 8 am - 6 pm, and some Saturdays 9 am - 12 pm. You will provide member-focused service, handling basic teller transactions accurately and efficiently, and resolving member issues and concerns promptly and professionally.

Key Responsibilities:

• Provide exceptional member service, ensuring their needs are met with utmost care.
• Perform basic teller transactions accurately and efficiently, such as accepting deposits, verifying cash and endorsements, cashing checks, and issuing official checks.
• Resolve member issues and concerns promptly and professionally, or direct them to the right staff for resolution, ensuring their satisfaction and providing high-quality service.
• Listen attentively to members, identify their financial requirements, and recommend suitable Credit Union products and services to support team sales objectives.

Requirements:

• Preferred prior teller or customer service experience.
• Strong attention to detail and precision in financial transactions.
• Excellent interpersonal and communication skills for professional member service.
• Sales-oriented mindset, recognizing member needs and making suitable recommendations.
• Familiarity with banking policies, procedures, and compliance.
• Flexibility in working hours and adapting to changing staffing needs.
• High school diploma or equivalent.

Candidates who are passionate about delivering exceptional customer service and are eager to gain experience in the credit union industry are encouraged to apply.