Medical Assistant Front and Back Office for Clinical Trials
1 week ago
We are a busy research site specializing in CNS (Central Nervous System) clinical trials seeking a Medical Research Assistant to become a part of our team. As a Medical Research Assistant, you will perform routine administrative and clinical assignments to keep our research clinic running smoothly.
Responsibilities:- Perform routine clinical tasks to support medical staff, including, but not limited to, ECG and vital signs collection
- Assist Clinical Research Coordinators with preparing for and conducting visit assessments
- Assist Laboratory Coordinators with blood draws/specimen collection and/or processing, packing, and shipping as needed
- Study medication administration (oral, IM, SQ, etc), if qualified
- Excellent customer service skills with a positive attitude
- Communicate professionally with all incoming/outgoing calls and logging messages
- Respond to inquiries via telephone and fax
- Perform data entry, including routine updates of trial management system
- Filing and retrieve patient documents, record and reports
- Maintain office inventory supplies and medication samples
- Perform reception duties, including greeting and registration of patients and guests, answering phones, routing calls/messages, and checking voicemails
- Communicate with back office research staff regarding patient statues
- Arrange patient transportation and manage patient stipend payments
- Perform data entry for trial management
- Print, distribute, and save faxes and emails
- Archive study documents
- Other miscellaneous tasks as needed
- MA and/or CPT certification, with minimum 6 months phlebotomy experience - (A phlebotomy and/or clinical skills test will be conducted during interview to confirm skill level)
- Comfortable working with a psychiatric patient population
- Strong organizational skills
- Handle all administrative duties in a timely manner
- Ability to thrive in a fast-paced environment
- Must have a pleasant telephone voice
- Be detail oriented
- Qualified individuals should have the ability to manage multiple projects, including ability to multi-task, prioritize, and work independently
- Must be proficient on a computer and demonstrate ability to operate EMR system
- Familiar with HIPAA laws and patient confidentiality
- This is a FULL-TIME, IN-OFFICE position: Mon- Fri, 40 hrs/week. 8:30 - 5:00 pm (includes 2 x 15 min paid breaks, and 30 min unpaid meal break)
- Includes health coverage benefits, including vision and dental, life insurance and PTO (up to 80 hrs accrued annually). Eligible for 401K enrollment option after 6 months.
- Compensation: $22/hr
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