Medical Assistant Front and Back Office for Clinical Trials

1 week ago


Los Angeles, California, United States Orange County Neuropsychiatric Rese Full time
Job Title: Medical Assistant Front and Back Office for Clinical Trials

We are a busy research site specializing in CNS (Central Nervous System) clinical trials seeking a Medical Research Assistant to become a part of our team. As a Medical Research Assistant, you will perform routine administrative and clinical assignments to keep our research clinic running smoothly.

Responsibilities:
  • Perform routine clinical tasks to support medical staff, including, but not limited to, ECG and vital signs collection
  • Assist Clinical Research Coordinators with preparing for and conducting visit assessments
  • Assist Laboratory Coordinators with blood draws/specimen collection and/or processing, packing, and shipping as needed
  • Study medication administration (oral, IM, SQ, etc), if qualified
  • Excellent customer service skills with a positive attitude
  • Communicate professionally with all incoming/outgoing calls and logging messages
  • Respond to inquiries via telephone and fax
  • Perform data entry, including routine updates of trial management system
  • Filing and retrieve patient documents, record and reports
  • Maintain office inventory supplies and medication samples
  • Perform reception duties, including greeting and registration of patients and guests, answering phones, routing calls/messages, and checking voicemails
  • Communicate with back office research staff regarding patient statues
  • Arrange patient transportation and manage patient stipend payments
  • Perform data entry for trial management
  • Print, distribute, and save faxes and emails
  • Archive study documents
  • Other miscellaneous tasks as needed
Qualifications:
  • MA and/or CPT certification, with minimum 6 months phlebotomy experience - (A phlebotomy and/or clinical skills test will be conducted during interview to confirm skill level)
  • Comfortable working with a psychiatric patient population
  • Strong organizational skills
  • Handle all administrative duties in a timely manner
  • Ability to thrive in a fast-paced environment
  • Must have a pleasant telephone voice
  • Be detail oriented
  • Qualified individuals should have the ability to manage multiple projects, including ability to multi-task, prioritize, and work independently
  • Must be proficient on a computer and demonstrate ability to operate EMR system
  • Familiar with HIPAA laws and patient confidentiality
Benefits:
  • This is a FULL-TIME, IN-OFFICE position: Mon- Fri, 40 hrs/week. 8:30 - 5:00 pm (includes 2 x 15 min paid breaks, and 30 min unpaid meal break)
  • Includes health coverage benefits, including vision and dental, life insurance and PTO (up to 80 hrs accrued annually). Eligible for 401K enrollment option after 6 months.
  • Compensation: $22/hr

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