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Housekeeping Attendant

2 months ago

Marina California, United States Sanctuary Beach Resort Full time

Job Summary:

The Sanctuary Beach Resort is seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team. As a Housekeeping Attendant, you will be responsible for maintaining the cleanliness and organization of our guest areas, ensuring a high level of guest satisfaction.

Key Responsibilities:

  • Clean and maintain public hotel areas according to established brand and hotel guest service standards.
  • Inspect assigned areas and perform cleaning tasks accordingly.
  • Collect trash from service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.

Requirements:

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context:

  • Work schedule varies and may include working on holidays, weekends, and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling to reach all areas.
  • Usage of cleaning chemicals.