Quality Assurance Specialist

2 days ago


Iowa, United States Northeast Iowa Community College Full time
Job Summary

This position is responsible for overseeing the implementation and compliance of Workforce Innovation and Opportunity Act (WIOA) programming within the Title I service area in the state of Iowa.

Key Responsibilities
  • Provide compliance oversight, ensuring adherence to federal, state, and local regulations governing WIOA programming.
  • Conduct regular audits and reviews of program documentation, participant records, and performance metrics to verify compliance.
  • Design and implement evaluation strategies to assess the effectiveness and impact of WIOA programming.
  • Provide training and technical assistance to staff, partners, and stakeholders on WIOA regulations, policies, and best practices.
Requirements
  • Bachelor's degree in public administration, social work, business administration, or a related field (Master's degree preferred).
  • At least 3 years of experience working in workforce development, human services, or a related field, with a focus on program compliance and quality assurance.
  • In-depth knowledge of the Workforce Innovation and Opportunity Act (WIOA) and related regulations.
Preferred Qualifications
  • Certified Workforce Development Professional (CWDP) certification.
Essential Functions
  • Serve as a resource for interpreting and implementing WIOA guidelines and requirements.
  • Foster a culture of quality improvement through innovation and collaboration with program managers and stakeholders.
  • Maintain accurate and up-to-date documentation related to program activities, compliance efforts, and quality assurance initiatives.


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