Clinical Operations Administrator
4 weeks ago
Join Our Team at Meridian Health Services
About Us:
Meridian Health Services is a forward-thinking healthcare organization dedicated to a holistic approach to health, integrating physical, mental, and social well-being to support individuals in achieving their best health outcomes. Our commitment to comprehensive care fosters collaboration among healthcare providers to ensure both body and mind are addressed for complete wellness.
Position Summary:
We are looking for a full-time Operations Coordinator to support our Primary Care office. This role plays a crucial part in assisting the Practice Manager with operational management.
Key Responsibilities:
- Collaborate with the Practice Manager to market and promote services to potential referral sources while maintaining strong relationships with them.
- Gather data and formulate recommendations regarding potential referral sources and clients.
- Engage in market research to assess community and patient needs.
- Provide support on the floor to address patient needs as a member of the support staff or clinical team.
- Assist in evaluating the effectiveness of provided services.
- Foster professional communication with all staff, patients, and referral sources:
- Maintain open, honest, and constructive communication.
- Uphold dignity, respect, and courtesy towards all individuals.
- Address and resolve communication-related concerns and issues.
- Support the Practice Manager in:
- Coordinating and expanding clinic operations.
- Monitoring provider schedules.
- Conducting staff performance evaluations.
- Handling complaints and resolving issues.
- Monitor and report on staff compliance with:
- Productivity standards.
- Documentation requirements.
- Timely and accurate procedure coding.
- Assist in managing scheduling and addressing no-show rates.
- Support the Practice Manager and Director in ensuring compliance with program requirements for Federally Qualified Health Centers.
- Complete other essential administrative tasks as assigned by the Practice Manager.
Qualifications:
- MA or LPN certification is required.
- Minimum of two (2) years of relevant experience or training, or an equivalent combination of education and experience.
- A valid driver's license, reliable transportation, proof of auto insurance, and a driving record that meets company policy.
Why Choose Meridian?
- Innovative Mission – A leader in integrated care and whole-person health.
- Comprehensive Health, Dental, and Vision Plans.
- Competitive Compensation Packages.
- 401k with company contributions.
- Generous Paid Time Off (PTO) policy.
- Wellness initiatives.
- Paid Holidays.
- Work-life balance oriented organization.
All employees at Meridian Health Services are required to undergo a drug screening, TB test, extensive background check, and fingerprinting. We recommend that all new hires receive a flu shot and Covid vaccination to protect our staff and the patients we serve. We adhere to Covid-related protocols, including wearing masks, social distancing, and sanitizing.
Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.
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