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Network Administrator

2 months ago


Pompano Beach, Florida, United States John Knox Village of Florida Full time
Job Title: Network Administrator

We are seeking an experienced and organized individual to join our team as a Network Administrator. This role will function as a technology support business partner to the organization, enabling intelligence collection, analysis, and sharing through innovative, robust, and secure IT capabilities.

Key Responsibilities:
  • Enable intelligence collection, analysis, and sharing through innovative, robust, and secure IT capabilities.
  • Maintain rapport with staff and residents by examining complaints, identifying solutions, suggesting improved methods, and recommending system improvements.
  • Analyze work orders, plan daily work schedule, investigate complaints, conduct tests, and resolve problems.
  • Keep personal equipment operating by troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • Help maintain current infrastructure, hardware and software inventory of all IT related equipment.
  • Work with new IT staff/vendors to improve support operations.
Requirements:
  • An Associate's degree or certificate in Computer Science or IT.
  • 5+ years' experience in computer networks and systems maintenance.
  • 3+ years' experience on current network operating systems.
  • An understanding of IT principles, an ability to communicate technical concepts effectively to a varied audience, and a strong sense of discretion and confidentiality.
  • A+ certification, Microsoft-certified IT professional certification, Cisco-certified network associate certification, and international information systems security certification consortium certification are a plus.
What We Offer:
  • Competitive pay supported by a comprehensive benefits program (eligibility requirements) including medical insurance, dental insurance, vision coverage, 401(k), paid time off, and more.
  • The ability to learn and grow, on-going educational opportunities, and the ability to lead your team in driving top-tier performance for the organization.
  • A drug-free and tobacco-free workplace.