Sales Associate

1 month ago


Greenville, South Carolina, United States Express Full time
About Express

Express is a leading fashion retailer offering a wide range of stylish and affordable clothing, shoes, and accessories for men and women. With a strong presence in the United States, Express operates over 400 retail stores and offers a seamless shopping experience through its e-commerce platform.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Express. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks to ensure a smooth shopping experience for our customers.

Key Responsibilities
  • Provide a Great Customer Experience: Deliver on all aspects of the customer experience model, ensuring that every customer interaction is positive and memorable.
  • Maintain a Clean and Organized Sales Floor: Ensure that the sales floor, checkout, fitting room, and stock room are clean, organized, and safe for customers.
  • Process Transactions Quickly and Accurately: Process transactions efficiently and accurately, minimizing customer wait times.
  • Resolve Customer Service Issues: Positively resolve customer service-related issues, escalating further communication to Store Management as needed.
  • Drive Credit and Loyalty Programs: Explain the benefits of our credit and loyalty programs to customers, encouraging participation and driving sales.
Requirements
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience, with a minimum of 6 months
  • Proficient in Technology: Proficient in the use of technology, including iPads and registers
  • Availability: Meets defined availability criteria, including nights, weekends, and non-business hours
  • Physical Requirements: Meets physical requirements
Benefits and Compensation

Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.


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