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Host/Hostess - Front of House Team Member

2 months ago

Toms River, New Jersey, United States OTO Development Full time

Job Summary: OTO Development is seeking a skilled and friendly Host/Hostess to join our Food and Beverage team.

Key Responsibilities:

  • Greet guests and determine the number in their party, providing a warm and welcoming atmosphere.
  • Estimate guest wait time and communicate effectively to ensure a smooth dining experience.
  • Seat guests in a clean and comfortable environment, ensuring each guest has a clean napkin, silverware, and a current menu.
  • Guide guests through the dining area, providing assistance as needed and ensuring a safe and enjoyable experience.
  • Maintain a clean and organized workspace, adhering to high standards of cleanliness and presentation.
  • Monitor the dining area for seating availability, service quality, and guest satisfaction, addressing any issues promptly.
  • Collaborate with servers to ensure seamless service and a positive guest experience.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to multitask and work in a fast-paced environment, maintaining a calm and professional demeanor.
  • Flexibility to work weekends and holidays, as needed.
  • Commitment to maintaining a clean and professional appearance, adhering to company standards.
  • Ability to develop and maintain positive working relationships with colleagues, supporting team goals and objectives.
  • Adherence to quality expectations and standards, ensuring exceptional guest experiences.

Physical Requirements: This role requires the ability to stand, sit, walk, bend, lift, and squat for extended periods, with a focus on maintaining a safe and healthy work environment.

Travel Requirements: This position involves minimal travel outside the property and surrounding areas.