Current jobs related to Licensed Telecounselor II - Swanzey, New Hampshire - New Season

POSITION: TELECOUNSELOR II

COMPANY: NEW SEASON

New Season Treatment Centers have been a prominent national provider of outpatient care for over three decades, specializing in the treatment of individuals with Opioid Use Disorder (OUD).

With a network of over 70 clinics across various states, our dedicated team focuses on medication-assisted treatment, counseling, and comprehensive care management for those affected by OUD. We emphasize a holistic approach, addressing the root causes of OUD to ensure a seamless continuum of care that supports patients throughout their recovery journey.

Our accredited methadone treatment centers are committed to assisting individuals struggling with prescription drug abuse and opiate addiction, helping them reclaim their lives with dignity and respect.

We are seeking a qualified and experienced Telecounselor II to join our community-oriented team.

ROLE SUMMARY:

As a Telecounselor, you will provide individual counseling services through a secure, HIPAA-compliant video platform to patients at New Season's clinics nationwide. This remote position requires adherence to scheduled hours based on clinic assignments and patient needs. You will collaborate with a multidisciplinary team, including the Medical Director, Program Director, Treatment Services Coordinator, Counselors, and Nurses, to assess and meet the clinical needs of patients while promoting their overall well-being.

KEY RESPONSIBILITIES:

• Conduct individual counseling sessions with assigned patients via synchronous video communication.
• Educate patients on treatment processes, health-related issues, and recovery strategies.
• Maintain a performance standard of 50% of working hours dedicated to direct patient interaction each month.
• Complete necessary documentation, including telecounseling screenings, psychosocial assessments, DAP notes, individualized treatment plans, and reassessments, within required timeframes.
• Assist patients with intake, admission, discharge, and transfer paperwork as needed.
• Document patient progress and ensure compliance with organizational and state mandates in the electronic health record system.
• Identify clinical and case management needs and work towards addressing them.
• Maintain effective communication with clinic leadership and support staff, responding to emails promptly and managing a shared calendar for patient scheduling.
• Report any instances of patient abuse, neglect, or grievances as required.
• Coordinate Urine Drug Screens with clinic personnel and complete necessary documentation.
• Ensure understanding and compliance with program and state-specific policies and procedures.
• Maintain proper licensure and certification according to state requirements and program needs.
• Participate in surveys and inspections by relevant agencies as required.
• Engage in staff meetings and treatment team meetings as scheduled.
• Actively participate in individual and group supervision sessions.
• Adhere to all local, state, federal, and company regulations and policies.
• Perform additional tasks as assigned by clinic or corporate leadership.

QUALIFICATIONS:

• Education/Certification: Candidates must possess a Master's degree in a Human Services-related field and hold an independent counseling license (LCSW, LMFT, LMHC, or equivalent) in the relevant state, with a minimum of two years of experience at the current license level. Candidates should also be able to obtain counseling licenses in other states as needed.
• Experience: Preferred candidates will have knowledge and experience in Substance Abuse and/or Telecounseling Services.
• Skills: Strong interpersonal and communication skills, ability to multitask, work independently, prioritize effectively, and demonstrate reliability. Basic mathematical skills are also required.

BENEFITS:

• Remote work eligibility
• Three weeks of paid time off (PTO)
• Comprehensive medical, dental, and vision insurance options
• Flexible spending accounts (FSA) and Teladoc services
• Life insurance coverage
• Short-term and long-term disability insurance
• 401(k) plan with matching contributions

Fully licensed in NH or MD (LCSW, LCMHC, LMFT, or LADC).