Restaurant Manager

1 week ago


Spring Hill, Florida, United States Dunkin' | Catalano Companies Full time
Job Summary:

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Dunkin' Donuts. As a Restaurant Manager, you will be responsible for directing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining a high level of food quality and safety.

Key Responsibilities:
  • Manage and lead daily operations, striving towards excellence and continual improvement
  • Hold fiscal responsibility for the restaurant by meeting or exceeding sales goals, working within budgets to produce schedules based upon line-bars, managing food cost through par level ordering, inventory management, and tracking waste
  • Lead and develop a dedicated team; Manage turnover by actively recruiting, interviewing, hiring, training and motivating crew members; Hold monthly crew meetings; Adhere to applicable employment laws
  • Maintain an elevated level of focus on 100% Guest Satisfaction through exceptional service
  • Ensure all company policies are adhered to including but not limited to food safety and cleanliness, product promotions, cash handling, loss prevention, cell phone usage, uniforms and attendance, holding crew accountable
  • Maintain a high level of organization throughout each work area within the location; Ensure adherence to shift schedule to manage payroll, deploy crew members appropriately, communicate crew responsibilities
  • Responsible for store level preventative maintenance of equipment and machines; communicating and troubleshooting any property, building, or equipment maintenance issues
  • Complete administrative tasks and reports; Maintain effective, thorough, transparent communication with management
  • Be willing to maintain involvement within in the location's community
Requirements:
  • Must be 19 years of age or older
  • Must have a valid drivers license
  • 1-3 years of food and beverage experience as a Restaurant, General; or Hospitality Manager, QSR experience preferred
  • High School Diploma or GED
  • A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task
  • Strong leadership abilities to successfully develop, manage and retain a team
  • Excellent interpersonal skills to provide the highest level of customer service
  • Strong organizational skills both tangible and administrative; Strong communication skills


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