Tidal Wave Auto Spa Representative
2 weeks ago
Estimated Salary: $45,000 - $65,000 per year.
About Our CompanyTidal Wave Auto Spa is one of the fastest-growing car wash chains in the country, with a strong presence nationwide. We pride ourselves on delivering exceptional customer experiences and maintaining a culture of excellence within our organization.
Job SummaryWe are seeking an experienced Tidal Wave Auto Spa Representative to join our dynamic team. In this role, you will engage with customers to address their needs, resolve complaints, and provide world-class service through various channels.
- Key Responsibilities:
- Engage with customers to address inquiries, resolve complaints, and provide top-notch service.
- Maintain accurate records and prepare necessary reports.
- Manage customer account information on our computer system.
- Track customer interactions and inquiries using a tracking form.
To excel in this role, you must possess:
- Outstanding communication skills, both verbal and written, with proper grammar and a friendly tone.
- Familiarity with Microsoft Outlook, Word, and Excel, with adaptability to new technology.
- Vigilant attention to detail for paperwork and customer interactions.
- Able to resolve customer issues while adhering to company policies.
- A collaborative attitude with the ability to work effectively with colleagues.
We offer a competitive benefits package, including:
- Paid Time Off (PTO) based on our company's PTO policy.
- Eligibility for health, dental, and vision coverage after a 30-day waiting period.
- 401(k) plan participation, subject to plan terms.
- Company-paid holidays.
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