Order Processing Specialist

4 days ago


Skaneateles Falls, New York, United States Summit Technology Services, Inc. Full time
Key Responsibilities

The Order Processing Specialist will be responsible for coordinating and supporting requests involving service from initial customer inquiry through remittance. The ideal candidate will have a strong background in order processing and customer care, with excellent communication and problem-solving skills.


Main Responsibilities
  • Process customer orders efficiently and accurately, ensuring timely delivery of products.
  • Collaborate with the Manufacturing and Service Teams to ensure smooth execution of daily operations and meet/exceed client expectations.
  • Use Salesforce.com to manage customer interactions and create accounts/contacts.

Requirements
  • A Bachelor's degree in Business Administration or a related field, or equivalent experience.
  • ~5+ years of experience in a Customer Care or Service Support role, preferably in an Industrial setting.
  • Familiarity with SAP and Microsoft Excel based reports is required.


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