Order Processing Specialist
4 days ago
The Order Processing Specialist will be responsible for coordinating and supporting requests involving service from initial customer inquiry through remittance. The ideal candidate will have a strong background in order processing and customer care, with excellent communication and problem-solving skills.
Main Responsibilities
- Process customer orders efficiently and accurately, ensuring timely delivery of products.
- Collaborate with the Manufacturing and Service Teams to ensure smooth execution of daily operations and meet/exceed client expectations.
- Use Salesforce.com to manage customer interactions and create accounts/contacts.
Requirements
- A Bachelor's degree in Business Administration or a related field, or equivalent experience.
- ~5+ years of experience in a Customer Care or Service Support role, preferably in an Industrial setting.
- Familiarity with SAP and Microsoft Excel based reports is required.
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