Sales Support Associate

3 weeks ago


ValdeReuil, Normandie, United States Mungo Homes Full time
Mungo Homes Sales Assistant Job Description

The Sales Assistant plays a vital role in supporting our Community Sales Managers in optimizing new home sales and delivering exceptional customer experiences in assigned communities.

Key Responsibilities:
  • Provide exceptional customer service by greeting and engaging visitors, determining their needs and preferences, and referring them to the appropriate person when necessary.
  • Assist in providing community tours to prospective residents and their families, highlighting the community's features and benefits.
  • Stay up-to-date on all community and product knowledge to answer customer questions and provide accurate information.
  • Perform administrative tasks, including producing and distributing documents, compiling data for reports, and filing and copying correspondence.
  • Enter and assign new leads in the marketing database system and provide timely follow-through with customers from initial contact through closing and post-closing activities.
  • Support sales representatives with all administrative aspects of the sales office, including answering phones, scheduling appointments, preparing purchase and sale contracts, and coordinating maintenance of the sales center and model homes.
  • Document daily traffic and assist community sales representatives with reports and information summaries to management.
Requirements:
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Microsoft Office Suite (Excel, Word, Outlook) proficiency.
  • Familiarity with FoxIt Phantom PDF, PDF Expert, or similar software.
  • Ability to learn KOVA software.
  • Active NC Real Estate License preferred.

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