Customer Service Ambassador
1 week ago
Company Overview
The YMCA of Houston is a non-profit organization dedicated to promoting healthy living, social responsibility, and community engagement. Our mission is to provide high-quality programs and services that meet the needs of our diverse community.
Job Description
We are seeking a highly motivated and customer-focused Weekend Customer Service Representative to join our retail team. As a key member of our team, you will be responsible for providing exceptional service and support to our members and customers on weekends.
Key Responsibilities
- Deliver outstanding customer service and ensure a positive member experience
- Meet or exceed sales and membership goals
- Maintain a thorough knowledge of products and services offered by the YMCA
- Collaborate with colleagues to achieve business objectives
Requirements
- 1+ years of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict resolution skills
- Familiarity with retail operations and sales techniques
Benefits
The estimated salary for this role is $17-$20 per hour, depending on experience. Benefits may include health insurance, paid time off, and retirement plan contributions.
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