Branch Banker

2 weeks ago


Hoffman Estates, Illinois, United States PNC Financial Services Group Full time
Job Overview

PNC Financial Services Group is seeking a highly motivated and customer-focused individual to join our team as a Branch Banker. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.

Key Responsibilities
  • Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve customer financial well-being.
  • Collaborate with ecosystem partners to grow customer share of wallet and position PNC solutions to drive new revenue and customer loyalty.
  • Deliver a full PNC conversation with every client interaction, leveraging ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships.
  • Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, driving customer loyalty and growth.
  • Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
Requirements
  • 1+ years of related experience in banking or a related field.
  • Strong customer service and sales skills, with a focus on building long-term relationships.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong communication and problem-solving skills, with a focus on delivering exceptional customer experiences.
  • Ability to work collaboratively as part of a team, with a focus on driving business results.
What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision coverage, 401(k) with PNC match, pension and stock purchase plans, and more.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your application through our website.