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Meat Department Sales Associate

2 months ago

Appleton, Wisconsin, United States Festival Foods Full time
About Festival Foods

We are a Wisconsin-based family- and employee-owned grocery retailer that is committed to giving back to the communities we serve and providing our guests with exceptional service and value. We operate over 40 full-service supermarkets across the state of Wisconsin.

Job Summary

The Meat Clerk is an hourly part-time or full-time position responsible for maintaining stock levels within the Meat Department's sales floor by replenishing products as needed. This role executes the boomerang theory by providing exceptional service to all guests behind the service counter and on the sales floor.

Essential Duties and Responsibilities
  • Guest Service: Assist guests with finding items they are looking for on or off the sales floor.
  • Order Fulfillment: Receives, prepares, and fulfills guest orders and other special requests.
  • Phone and In-Person Service: Provides excellent guest services by professionally answering department telephone or in on the sales floor.
  • Team Support: Supports teammates and positively contributes to the culture of the Meat Department.
  • Quality Control: Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures, and replenishing all meat products on display.
  • Inventory Management: Maintains proper inventory levels in Meat Department (containers, wraps, tags, etc.).
  • Food Safety: Maintains food safety logs and leads by example through following proper procedure.
  • Productivity: Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
  • Attendance: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Qualifications
  • Communication Skills: Ability to deal tactfully and effectively with customers and all personnel.
  • Interpersonal Skills: Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.
  • Safety Knowledge: Complete understanding of all safety requirements and company safety policies.
  • Physical Demands: Stand in one place for a long period of time, bend, stoop, and kneel regularly. Full range of upper body motion. Lifting up to 80 pounds on an occasional basis. Occasional exposure to extreme temperatures such as freezers, coolers, kitchens, and sales floor. Repetitive motion of hands and wrists. Ability to work in a fast-paced environment.