Dental Operations Specialist

3 days ago


Lansing, Illinois, United States ProSmile Full time
About the Role

We are seeking a skilled Assistant Dental Office Manager to join our team at ProSmile. As a key member of our operations team, you will be responsible for ensuring seamless day-to-day operations in our dental offices.

Key Responsibilities:

  • Maintain accurate patient scheduling and resolve any issues that may arise
  • Address and resolve patient complaints in a timely and professional manner
  • Review patient charts and make necessary corrections and updates
  • Coordinate with the Treatment Plan Coordinator to ensure smooth execution of treatment plans
  • Familiarize yourself with all insurance plans and handle claims efficiently
  • Maintain control over collection processes and systems to ensure prompt payment from patients
  • Oversee daily closeout functions and deposit procedures
  • Work closely with the Corporate Office and Dental Practice Manager to ensure compliance with company policies and procedures

About You

To succeed in this role, you should have:

  • A High School diploma or GED required
  • Experience working in an administrative function and/or customer-facing role is essential
  • A basic understanding of dental or medical front desk duties and responsibilities is preferred
  • Previous experience as a dental office manager is also advantageous

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range: $55,000-$65,000 per annum
  • A comprehensive benefits package including health and dental insurance, dental discounts, PTO, paid holidays, 401(k) retirement plan, opportunities for growth, continuing education, and flexible schedule
  • The chance to work in a dynamic environment with a strong focus on employee development and well-being
  • A supportive team-oriented culture with opportunities for career advancement within the company

About Us

ProSmile is a leading provider of dental services, with a commitment to delivering exceptional patient care and creating a collaborative workplace. Our team is passionate about fostering an inclusive environment where employees can grow and thrive. If you're looking for a rewarding career with opportunities for advancement, we encourage you to apply.



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